BCebike proudly supports our customers with the capacity to perform most service or repairs right here in our own shop. BCebike stocks branded parts, allowing our mechanical team to quickly diagnose and repair Surfac604, Velec and Dost, Envo, Brands.

No appointment necessary!

Please drop you bike off at outside the sales shop, include keys, battery, and security code. Come in the store and register your bike with our receptionist. We will contact you with an update if required, and finally contact you to pick-up your e-bike. It will be a min of 2 days for all maintenance and longer for repairs to be completed.

If you have a E-Bike that needs repairs and you purchased it from another source:

  1. Please contact your e-bike manufacturer to ensure parts are available for your e-bike make, year, and model before bringing the e-bike in for repairs. This will save you time and money!
  2. Diagnosis = $50 non refundable
  3. Labor $100/hour
  4. Parts = manufactures retail price, taxes and shipping
  5. If your e-bike is older than 5 years, home built, or second hand and not a brand BCebike carries please do not bring the bike in for repairs.
  6. We do not repair scooters, kick scooters, mobility scooters, electric motor bikes

Please drop off you e-bike at retail entrance: 2334 Maxey Road, Nanaimo BC. V9S-5V5

electric bike repairs service/maintenance