Can I ride the bike in the rain?
Yes, you can ride the bike in the rain.
Can I submerse the e-bike in water?
No, you can not submerse the bike in water. This includes: standing puddles, streams, rivers, lakes, ponds, estuaries, swamps.
Is there a weight limit?
Yes, Surface604 300 lbs or 136 kg. Biktrix 400 lbs or 181 kg
How fast can they go?
Most electric bikes in the Canada will provide you with assist up to 32 km/h. There are some, off road pedelecs, that will assist you up to 48 km/h. (These are not intended for street use)
How far can I go on an e-bike?
Depending on the weight of the rider, how much or how little the rider pedals, tire pressure, and terrain will have an effect on the distance you can travel. Generally on a single charge, our brands will go anywhere from 35 to 100km. Some of our e-Bikes can go further because they feature higher-capacity batteries or come with two batteries. If you take the battery charger on longer excursions, and plugging in when available, this is a great way to top up the battery and maximize distance.
How long does it take to charge the battery?
Most electric bike batteries will fully charge from empty in 3 to 6 hours depending on the battery size.
Can I recharge my electric bicycle by pedaling?
Not at this time.
Do I have to pedal?
It depends on the model of e-bike: pedal-activated bikes require pedaling to engage the motor, whereas throttle-activated bikes do not. Currently all our bikes have both Throttle-Activation and Pedal-Activation, so you can choose to pedal or not. Be aware, the more you pedal the longer the battery will last.
Is there information on the local area including route maps or points of interest?
Yes, ask the shop when you pick up your bike – most employees are very knowledgeable about the local area and are the best source for up-to-date riding conditions.
How do you protect my privacy / information?