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What’s the point of an electric bike?

Electric bikes add power to your pedal power For many people e-bikes help them:

  • Ride faster when compared to a conventional bike. You may be surprised how quickly you can get around even compared to a car. With an e-bike you can avoid traffic using bike routes, maintain a higher average speed than a conventional bike, and then park (for free) extremely close to where you are going.
  • Enjoy riding uphill and into headwinds because the electric assist helps you along.
  • Don’t sweat it; ride with higher assist to get to work quickly and with no sweat. Then ride home with less assist to get a workout if you want.
  • Save the joints. eBikes can make bike riding fun again by making putting less pressure on knees, hips, and other joints.
  • Enjoy the ride together. You may have a riding partner that rides at a different speed than you. An eBike can even out the pace for both of you.


Can I ride the bike in the rain?

Yes, you can ride the bike in the rain.

Can I submerse the e-bike in water?

No, you can not submerse the bike in water. This includes: standing puddles, streams, rivers, lakes, ponds, estuaries, swamps.

Is there a weight limit?

Yes, Surface604 300 lbs or 136 kg. Biktrix 400 lbs or 181 kg

How fast can they go?

Most electric bikes in the Canada will provide you with assist up to 32 km/h. There are some, off road pedelecs, that will assist you up to 48 km/h. (These are not intended for street use)

How far can I go on an e-bike?

Depending on the weight of the rider, how much or how little the rider pedals, tire pressure, and terrain will have an effect on the distance you can travel. Generally on a single charge, our brands will go anywhere from 35 to 100km. Some of our e-Bikes can go further because they feature higher-capacity batteries or come with two batteries. If you take the battery charger on longer excursions, and plugging in when available, this is a great way to top up the battery and maximize distance.

How long does it take to charge the battery?

Most electric bike batteries will fully charge from empty in 3 to 6 hours depending on the battery size.

Can I recharge my electric bicycle by pedaling?

Not at this time.

Do I have to pedal?

It depends on the model of e-bike: pedal-activated bikes require pedaling to engage the motor, whereas throttle-activated bikes do not. Currently all our bikes have both Throttle-Activation and Pedal-Activation, so you can choose to pedal or not. Be aware, the more you pedal the longer the battery will last.

Is there information on the local area including route maps or points of interest?

Yes, ask the shop when you pick up your bike – most employees are very knowledgeable about the local area and are the best source for up-to-date riding conditions.

Trailforks Link

How do you protect my privacy / information?

We value your privacy as much as we value your business. Under no circumstance do we provide unnecessary access to your personal or transaction information (except as required by law). All credit card transactions are conducted via a secure encripted connection and we do not store your credit card information. For complete details please refer to our privacy policy.