Excellent customer service
Dealt with my repair, then spent time with me, to familiarize me with the features of my e-bike. Look forward to having service performed by BC Ebikes. Thank you for your attention to detail Chris.
Melissa, Team Copenhagen08/05/2020, 09:38 AM
Just got home a bit ago and wanted to let you know that the reprogramming made for a smoother ride home on my Dost bike. It now runs much more like my previous bike which was a lot of fun to ride. The reprogramming definitely made for easier transitions and having my mirror back is very comforting.
Thank you for the update! Melissa
John A Telfor06/18/2019, 07:24 PM
Very friendly and helpful service. Willing to spend a lot of time helping us choose
John and Irene06/17/2019, 07:26 PM
It was a great experience, thanks so much for making our day.
Beveridge Mary Ann06/10/2019, 07:16 PM
They are friendly,helpful and took as much time as needed.I will recommend them to anyone
Rod Stewart06/05/2019, 11:31 AM
Awesome experience with BCebike in Nanaimo. Met with us outside of business hours to allow us to have our bikes for the weekend. Would absolutely recommend buying your bikes through them. Great staff!
Dale Bates06/04/2019, 11:33 AM
Staff is very knowledgeable and friendly. Loving my new e-bike
Rod and Michelle Stuart06/01/2019, 12:59 PM
We just bought our e-bikes yesterday and went for our first ride today. What a treat to be able to motor up steep hills without feeling like having a jammer. We received excellent service, help and tips from Rob who was very accommodating and helped in every way imaginable. We would highly recommend purchasing your e-bikes from BCebike in Nanaimo! Rod and Michelle
Joan Ness05/21/2019, 11:35 AM
The time spent on the assembly of my bike even though I bought it elsewhere was nothing less than marvelous. I appreciate the extra time and effort spent to explain a lot of little items which would have taken me time on my own to discover. Thank you for being so helpful and professional.
Lynda BOSCHMAN05/21/2019, 11:34 AM
You were great Rob, thanks for all the training and personal support and training! We went for a ride and it was great!